30-DAY EXPERIENCE: FEEL IT. TRY IT. LOVE IT.
Our products are guaranteed to exceed your expectations, in every way - otherwise, receive 100% of your money back.
UNCONDITIONAL WARRANTY: In our pursuit to grow the art of bonsai in the United States, the first year of our Lifetime Warranty is unconditional, covering any product issue that may arise, regardless of cause.
LIFETIME WARRANTY: We stand behind all of our products. Any manufacturing defect that may arise with our tools during the Lifetime Warranty period will be repaired or replaced. We pride ourselves on high quality materials and craftsmanship. Under proper use and maintenance, all of our products can last a lifetime. Select items in our product line are covered by our Lifetime Manufacturer's Warranty.
Our Warranties are limited to the original purchaser with verified proof of purchase from American Bonsai or an authorized distributor. Our Lifetime Warranty covers against breakage or malfunction of the product under normal use due to defects in material. The first year of the Lifetime Warranty is unconditional and will cover any issue that may arise regardless of cause. At our discretion, we will replace or repair any defective American Bonsai product with the same or updated version at no cost to you. We will issue store credit in the amount of the purchase price if a repair or replacement is not possible. The product Warranty will become null and void if the product is misused, abused, tampered with, modified, disassembled, or if the product is repaired by anyone other than American Bonsai. Tool maintenance and sharpening does not void warranty. Original purchaser is responsible for the transit of warranty products to American Bonsai. American Bonsai will cover the cost of shipping to original purchaser in the continental US. Additional shipping chargers may occur for external locations. Our Warranty does not cover any incidental, consequential, or special damages arising from any or all uses of American Bonsai Tools.
For warranty inquires, please contact us.